Job Overview
We are seeking a dynamic and detail-oriented Sales & Wedding Group Coordinator to join our vibrant hospitality team. In this role, you will be the driving force behind cultivating client relationships, coordinating wedding and event groups, and ensuring seamless execution of all sales and event activities. Your energetic approach will help maximize revenue opportunities while delivering exceptional guest experiences. This position offers a fantastic opportunity to showcase your expertise in event planning, customer service, and sales within a lively, fast-paced environment.
Duties
- Develop and maintain strong relationships with prospective and current clients to promote wedding and group event bookings.
- Manage the entire sales cycle from initial inquiry through contract negotiation, upselling additional services, and finalizing bookings.
- Coordinate with clients to plan event details, including menu selections, room arrangements, technical requirements, and special requests.
- Oversee the management of event budgets, ensuring profitability while delivering high-quality guest experiences.
- Utilize event management software and PMS systems to track client interactions, reservations, and follow-up activities efficiently.
- Collaborate with the culinary, banquet, and hospitality teams to ensure all event specifications are met flawlessly.
- Lead team efforts in marketing events through targeted campaigns, social media promotion, and community outreach initiatives.
- Ensure all contracts are accurately prepared, signed, and stored securely; manage guest communication throughout the planning process.
- Provide exceptional customer service by addressing client inquiries promptly and resolving any issues proactively.
- Manage multiple events simultaneously while maintaining organizational excellence and time management.
Qualifications
- Proven experience in sales or event coordination within the hospitality or events management industry.
- Strong negotiation skills with a focus on upselling opportunities to maximize revenue.
- Excellent communication skills—both verbal and written—to effectively liaise with clients and team members.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with event management software and CRM systems.
- Demonstrated ability to manage budgets, contracts, and project timelines efficiently.
- Knowledge of banquet operations, guest services, and hospitality industry standards.
- Exceptional organizational skills with keen attention to detail; capable of managing multiple projects simultaneously.
- Experience in event marketing strategies to attract new clients and promote existing offerings.
- Team leadership qualities with a proactive attitude toward problem-solving and client satisfaction.
Join us as a Sales & Wedding Group Coordinator if you’re passionate about creating memorable events while driving business success! Your enthusiasm for hospitality combined with your organizational prowess will make a lasting impact on our guests’ experiences—and your career growth!
Pay: $22.00 - $25.00 per hour
Expected hours: 38.0 – 42.0 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Retirement plan
Work Location: Hybrid remote in Geneva, IL 60134
